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GrowOutly for Support

Every support call answered, by AI or the right person.

Give customers one number to call. Your GrowOutly AI Agent picks up instantly, answers questions, and tries to fix the issue. If the caller still needs help, the call goes to the right available support agent with the AI summary on screen.

  • AI Agent answers 24/7
  • Hands off to available agents
  • Every request emailed to you

AI Agent + Automatic Call Distribution

Incoming call

+1 (888) 254-7889

Main Support Line

AI Agent

Standing by

Ready to answer

BUSY

Nina S.

+1 (888) 254-2380

Billing
FREE

Arjun K.

+1 (888) 232-2389

Technical
BUSY

Mira D.

+1 (888) 232-2387

General
FREE

Leo T.

+1 (888) 232-2383

Escalation
Customer calling the main support line…

Built for customer support teams, BPOs, restaurants, online stores, clinics, home-service businesses, and any company where a customer call should never go unanswered.

AI Agent

Create an AI Agent that knows your business

The GrowOutly AI Agent is an AI phone agent you train on your own business. It answers your support line, resolves common questions, takes orders and bookings, and emails you every request, even when nobody is at the desk.

01Create your agent

Name it, pick a greeting, and describe what it should do on each call.

02Train it on your business

Add your website, FAQs, policies, menu or product catalog, hours, service areas, and custom instructions.

03Go live on your number

Connect it to your support line. It answers, helps, captures requests, and emails you the details.

AI Agent Studio · Train your agent

Training

Knowledge sources

  • yourbusiness.com

    Website

  • Returns & policies.pdf

    Document

  • Menu & product catalog

    Catalog

  • Hours, slots & service areas

    Schedule

  • “Always confirm the address”

    Instruction

Aria

Front desk AI Agent

Knowledge0%

Learning your business…

Two modes

AI Only, or AI + your support team

Switch modes whenever you like. Let AI handle every call when nobody is around, or let it take the first conversation and bring in a person only when it cannot solve the issue.

AI Only mode

AI answers every call and emails you the rest

Your AI Agent answers questions, takes orders, books appointments, and records any requirement the caller has. Each request lands in the admin's inbox as a clear email summary, so you never miss a customer.

Customer calls, any hour

Your support number, 24/7

AI Agent answers and helps

Uses your trained knowledge

Captures the request

Order, booking, or question

Emails you the details

Nothing is missed

AI + Support mode

AI goes first, your team steps in when needed

The AI Agent tries to solve the issue first. If it cannot, or the caller asks for a person, GrowOutly routes the call to an available support agent along with a summary of everything already discussed.

Customer calls

Your support number

AI Agent tries to resolve

“Where is my order?”

Resolved by AI?

Yes

Solved by AI

Summary logged for your team

No

Routed to a person

Arjun K. is free, connected

AI Only mode compared with AI + Support mode
FeatureAI OnlyAI + Support
Who answers firstAI AgentAI Agent
When a person joinsNever; AI handles the whole callWhen AI cannot resolve it or the caller asks
Orders, bookings & requirementsCaptured and emailed to the adminCaptured, emailed, or handed to your team
Best forAfter hours, solo owners, small teamsSupport teams that want AI to deflect common calls
Use cases

One AI Agent, trained for the way you sell and serve

Pick a use case to watch the AI Agent handle a real call, capture the details, and email them to the admin.

AI Agent · Pizza place order line

AI answering

Caller

Can I get two large margheritas delivered?

New order

Items
Address
Total
ETA

Popular with restaurants and cloud kitchens, food delivery apps, online stores, doctors and dental clinics, plumbers, electricians and HVAC companies, salons and spas, and any business that wants every caller answered.

How it works

A clear path from ring to resolution

No complicated phone tree required. Set the rules once; GrowOutly handles the live decision on every incoming call.

01

Give customers one number

Buy a local or toll-free support number, or bring the number customers already know.

02

Train your AI Agent

Teach it your website, FAQs, menu or catalog, hours, and the details it should always collect.

03

Choose the mode and rules

Run AI Only, or AI + Support with business hours, skills, ring order, and overflow paths.

04

Answer with context

When AI hands off, the available agent sees the caller, the AI summary, and past conversations before saying hello.

Smart routing, without the maze

The right rules for the way your team works

Start simple with an available-agent queue, then refine the calls that need a specialist, a language, or a particular team.

Availability-aware routing

Do not ring someone who is already helping another customer.

Known-caller matching

Send returning customers to their assigned specialist when they are free.

Skills and language rules

Direct billing, technical, regional, or language-specific questions to the right queue.

Overflow that protects the experience

Choose a backup team, on-call person, voicemail-to-text, or a guaranteed callback task.

Explore inbound call routing
One GrowOutly, two workflows

Keep growth and customer care clear

The product has a focused home for each team. Your sales team can keep prospecting while your support team receives and resolves customer calls.

GrowOutly for Marketing

Build pipeline and book meetings.

Lead sourcing, outbound power dialing, SMS, email, CRM, and calendar booking for the team creating new opportunities.

Explore Marketing

GrowOutly for Support

Answer customers with confidence.

A dedicated support line, a trained AI Agent, availability-aware routing, queues, caller context, and reliable fallbacks for every incoming customer call.

You are here
FAQ

GrowOutly for Support, answered

  • GrowOutly for Support gives your business a dedicated phone number for customer calls and an AI Agent that can answer them. The AI Agent picks up, answers questions, and tries to resolve the issue. When the caller needs a person, GrowOutly checks your support team's availability, selects the right available agent based on your rules, and transfers the call with the AI summary and caller context on screen.

Hear your AI Agent answer a real call

On the demo, we can map your AI Agent, support queue, hours, and handoff rules around your team and the way you want calls to be handled.

  • No setup fee
  • Cancel anytime
  • Live number on the demo call